Why don't I get my email reminders?

Why don't I get my email reminders?

Step-by-step guide

Please check the following if you are not receiving email reminders from Plan2Play.
  • Login to your P2P account and go to My Profile->Edit Profile to be sure the correct email address has been entered
  • Login to your P2P account and go to My Profile->Edit Profile to check if you have marked that you would like to receive email reminders from P2P
  • Check your spam/junk mail folder
  • Make sure you have added plan2play.com as a Safe Sender.  Search on "How to add a Safe Sender" for instructions for your email provider.
If you have checked all of the above and continue to not receive email reminders from P2P, please submit a support request here: https://app.plan2play.com/mainOut/contactUsOut.php

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