How to merge Duplicate Accounts.
From time to time you will encounter users that have created more than one account using variations of email, mobile or just name. This article reviews how you can merge duplicate accounts.
- Login to your Plan2Play Account
- Select Tools->Duplicate Accounts from the left menu
- Find the users your wish to merge. You can search for duplicates by name, mobile or email
- Select the two duplicate accounts and a Merge Selected button appears.
- Select the account you wish to keep
- Select "Merge Selected"
Please note that if Stripe is active and one of the duplicate accounts has an active subscription this is the account you will want to keep.
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