How much are the Stripe Processing Fees?
The details for what Stripe will charge for each transaction can be found at the link below:
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Stripe Payout Settings
Your Stripe Account has a default payout schedule of Weekly on Monday. To view your upcoming payments do the following. Login to you Plan2Play Account Select Manage->Pricing Select the Account Details Tab Select Edit Account Details If you would ...
How to Setup Stripe Payment Integration
In order to collect fees from your members for memberships, products or classes you must first setup your payment profile. Plan2Play uses Stripe to process all payments. Below are the steps you should follow to setup Stripe: Information needed ...
Do I get charged for refunds?
Refunds are never fun to issue as they can cost your business additional processing fees so it is important to put through the correct transaction the first time or think about your payment policies. Stripe Processing Fees When you create a refund, ...
If a customer's payment fails does the system try to reprocess the payment?
Our system has Smart Retries enabled and will try to re-process payment up to 4 times in 3 weeks. The Smart Retries feature attempts to retry the customer’s charge and works for cards and any other pull-based payment methods. To avoid bank fees, ...
How to add Products
To allow you customers to use the Plan2Play Connect App to purchase products use the instructions below: Step-By-Step Information Needed Before you begin adding products you will want to collect the following information: Any product attributes you ...