How to see my "Active - Membership" Numbers

How to see my "Active - Membership" Numbers

There are several ways to view "Active Members".  This article reviews two options.

View by Subscription Count

To view your active members by subscription count use the steps below:
  1. Login to your Plan2Play Account
  2. Select "Manage->Payments"
  3. Select Subscriptions

  4. Select "Active" to view only "Active" Subscriptions
  5. The number next to the Plan Name lists the number of "Active" Customers on that subscription
  6. You can also download to Excel and view and sort the data.

View on Members Page

  1. Login to your Plan2Play Account
  2. Select the Members menu item from the left
  3. First select the Members tab as shown below
  4. Next select "Active"
  5. The number listed at the bottom of your page will be your "Active Member" count

You must perform the steps above to filter out other users who might be Staff members which are included in the top number

    • Related Articles

    • Membership Statuses

      The Plan2Play ARC system automatically changes your members status based on their purchases.  Below is a list of the system statuses what what they mean: Active  For Members this means the user has an active paid subscription in the system For ...
    • How will I know if a someone has purchased a membership?

      This article details the ways you can see who has purchased a new membership. Notifications If a Prospect who has not purchased a membership before or has not purchased a membership in the last 2 months, all the Org Admins are notified via email ...
    • How to create a Membership Subscription

      To add a one-time or recurring membership subscription to a member account follow the steps below. Locate the member Login to your Plan2Play Account and select the "Members" link from the left hand menu Search for the member you wish to add a ...
    • How do I associate Membership Plans with my Classes?

       Once you have setup both your Classes and Membership Plans you will need to map them to restrict access to signup for classes to only those who have paid.  To map the pricing with classes do the following: Login to your Plan2Play Account Select ...
    • How to create a membership plan that is restricted to a group of members

      Sometimes you want to create a pricing plan that is visible only to a select group of members.  The steps below outline the process to create a restricted pricing plan. ​ Create A Private Group Login to your Plan2Play Account Select Settings->Groups ...