How will I know if a someone has purchased a membership?
This article details the ways you can see who has purchased a new membership.
Notifications
- If a Prospect who has not purchased a membership before or has not purchased a membership in the last 2 months, all the Org Admins are notified via email about the new purchase.
- If a Prospect has signed up for a FREE Class, all the org admins and the Instructor of the class the prospect will be attending are notified via email/push notification.
Payments
Under the payments tab you can view the status of Invoices as well as any subscriptions.
Invoices
To navigate to the Invoices view do the following:
- Select Manage->Payments->Invoices
The invoices view allows you to search and sort all invoices by name, or date.
Subscriptions
To navigate to the Subscriptions view do the following:
- Select Manage->Payments->Subscriptions
The subscriptions view allows you to search and sort and group all subscriptions by plan name, or status. To view the subscription details click on the plan name.
Related Articles
Membership Report Overview
This report is accessed by selecting Dashboard-Members. It provides insights into your members, their activity, and the revenue generated from memberships. Below is a breakdown of what each section covers: Paid Members Shows the total number of ...
Membership Statuses
The Plan2Play ARC system automatically changes your members status based on their purchases. Below is a list of the system statuses what what they mean: Active For Members this means the user has an active paid subscription in the system For ...
How to create a Membership Subscription
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How do I associate Membership Plans with my Classes?
Once you have setup both your Classes and Membership Plans you will need to map them to restrict access to signup for classes to only those who have paid. To map the pricing with classes do the following: Login to your Plan2Play Account Select ...
How to see my "Active - Membership" Numbers
There are several ways to view "Active Members". This article reviews two options. View by Subscription Count To view your active members by subscription count use the steps below: Login to your Plan2Play Account Select "Manage->Payments" Select ...