Membership Statuses

Membership Statuses

The Plan2Play ARC system automatically changes your members status based on their purchases.  Below is a list of the system statuses what what they mean:
  1. Active 
    1. For Members this means the user has an active paid subscription in the system
    2. For Prospects this means the user has signed up for a free plan
  2. In-Active
    1. For Members this means they previously were on a non-recurring subscription that has expired or has been used
    2. For Prospects this means the user has never converted to a Member and has been in-active for 90 days
  3. Attention Needed
    1. For Members and Prospects these users have billing issues that will need your attention
  4. Cancelled
    1. For Members this means the user has cancelled a previous membership
  5. On Hold
    1. For Members this means the user has an on-hold membership
  6. Cancellation Request
    1. For Members and Prospect these users have a cancellation in the future

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