FAQs
How to connect services and resources for bookings
This article provides the steps need to connect a service or resource booking together. For example, if a personal trainer needs to reserve a piece of equipment when a booking is made or if an instructor is teaching a lesson and needs a court. Assign ...
What is the difference between a Group & a Team?
The difference between a group and a team is as follows: Groups: A Plan2Play Group can be used to schedule players on a court that meet to play on a regular basis. Some examples would be a season court, an intra-club league, team practices or ...
Why don't I get my email reminders?
Step-by-step guide Please check the following if you are not receiving email reminders from Plan2Play. Login to your P2P account and go to My Profile->Edit Profile to be sure the correct email address has been entered Login to your P2P account and go ...
Why does the system log me out automatically?
Step-by-step guide Most likely you do not have cookies enabled. In order to use our system you must have cookies enabled. To find more information on how to do this click here: http://www.google.com/cookies.html
Why can I not find my groups?
Problem I get emails for Plan2Play but when I log in I do not see any/all of my groups. Solution You might have a duplicate account, check if you didn't make two by accident Your captain may have no published the schedule yet! Once they publish it ...
I already have an account with P2P how do I sign-up my group or team?
Step-by-step guide Login to your existing account Go to MyGroups->Add Group/Team Select Add Subscription Select the number of group courts or teams you would like Continue to checkout Login to your existing account Click on MyGroups->Manage Groups ...
How do the players in my group/team get an account?
Step-by-step guide When you enter new players into your roster, they are automatically e-mailed login information. If the user did not receive an email containing login information, have them check their spam/junk mail folder and double check that ...
How do I Print out a Blank Score Card for My Team?
Step-by-step guide To print a blank score card Login to your P2P account Go to MyGroups->Manage Groups Click on Schedule Click on the Blank Score Card button near the top To print a score card that includes your line-up and the opposing team's roster ...
How do I Enter Scores for My Team?
Step-by-step guide Login to your P2P account Go to MyGroups->Manage Groups Click on Schedule Click on the Enter Scores icon for the appropriate match NOTE : You must enter a lineup to see the scores icon
How do I delete my old groups/teams?
Step-by-step guide Go to My Groups->Manage Groups Click on the group/team name you wish to delete Check off Archive this Group (bottom right) and then select Update Your group/team will then appear in your archived folder where you are able to delete ...
How do I change my password?
Step-by-step guide Login to your P2P Account Select MyProfile->Edit Profile Select Change Password Enter your Old Password Enter your New Password Confirm your New Password Click Change Password
How do I add players to my group?
Step-by-step guide This article describes the case where you want to add someone to your group who already has an P2P account, but is not part of one of your groups yet. Login and go to MyGroups->Manage Groups Click on Players for the group you want ...
How can I use this site to find players in my area?
Step-by-step guide The P2P Find-A-Match feature is a new service, so depending on your area there may or may not be a large user base. Help us spread the word about our free player accounts! To post your availability for other players in the area ...
How can I recover my password or user name?
Step-by-step guide Go to https://app.plan2play.com/mainOut/forgotPass.php Enter your username and email. If you do not know your username enter your email address in the box provided. Click the Reset Password button and a new password will be sent ...
Can I export my MTG calendar?
Yes, you can export your P2P calendar in iCal, CSV, Excel, or printed format. Follow the steps below, Login and click the MyHome/MySchedule tab Click the all matches button to switch from all matches or just your matches. Then click on the iCal, CSV, ...
Can I change my username?
Someone on the P2P Support Team can change your username for you. Please submit a request including your current username and the new username you would like.