General
How to link a child or family member to your Plan2Play Account
Follow the steps below to link a family member or child to your account. What is the difference between a child and a linked account? A child account should be used if you will be handling all the sign-ups and billing for the person linked to your ...
How to enable the location services on iOS / iPhone
In order for you to be able to digitally sign a waiver or to allow the Plan2Play Connect App to use GPS check-in you will need to have allowed the app to use location services. The instructions below will help you enable these services if you have ...
How to message a chat group
Within the Connect App there are chat groups which can be used for communication. You can create your own chat group by selecting the chat icon on the bottom of the connect app and adding people to the group. By default there is a chat group created ...
Plan2Play Connect App FAQs
Below is a list of the Frequently Asked Questions (FAQs) with links to help you get the most out of using the Plan2Play Connect App. For Members How to sign-up for Class How do I update my payment information? How to create a membership How to ...
How to purchase Products
This video shows you how to purchase products using the Plan2Play Connect app.
How to create a membership
This video shows you how to sign-up and view your memberships within your organization.
How to connect with members
This video shows you how you can find a member of your organization, view their mutual interests, invite them as a friend and chat with them using Plan2Play Connect.
How to Sign-Up for Class
The video overview below details the steps need to find and sign-up for a class using the Plan2Play Mobile application.
How do I update my payment information?
Once you have created your account you can add a credit card which will be available for you to purchase subscriptions and products at your fitness studio. This article provides the steps needed to update your payment information. Step-by-Step Login ...
Auto Check-in - How it works
The Plan2Play Connect app has an auto check-in feature that will check you into class automatically when you are at your gym/studio. In order to for the GPS check-in to work, you must have allowed the Plan2Play App to access you location. If you ...
How do I message people
To message someone follow the steps below From the home page click the paper plane in the bottom middle Click the plus sign in the top right corner Click on desired contact to message. Click chat
How do I edit my profile
To edit your profile follow the steps below Click the 3 lines in the top left Click your photo Click edit profile
How do I change my profile picture
To change your profile picture follow the steps below Click the 3 lines in the top left Click your photo Click edit profile Click your profile photo Choose new photo from gallery or take a new one on the spot.
How do I see who has invited me to an event
To Check your current invitations follow the steps below From the home page click the invites square Here you can see new and accepted invitations To see confirmed invitations click the next tab
How do I change my interests
To change your interests follow the steps below Navigate with the 3 bars on the top left Click on your profile photo Click edit profile Click activities From here select or deselect the activities that interest you, and press continue Enter your ...
How do I find people / friends to invite
To find people to invite to an event follow the steps below From the home page click the bottom right globe Here you can see existing contacts. You can filter them by clicking the 3 lines next to search. To add new contacts click the green add ...
How do I reschedule an event
Currently we do not have a way to reschedule an event. For now you will need to cancel the event, and create a new one.
How do I cancel an event
To cancel an event follow the steps below: Navigate to the calendar from the home page Click on the desired event Click view details Click cancel event
How do I find my company
Click the link your company sends you. If you have an existing account you will have to create a new one. You can open a ticket with support, and we will merge them for you.
How to create an event
To create an event navigate the home page, and follow the steps below: Click the create an event button Click choose activities, and select from the list, or search for specific ones in the search bar If this is your first time participating in that ...
Welcome to the P2P Connect APP knowledge base
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